Admin Assistant role with higher education institution, UA92 in Old Trafford.

About the job

Company: UA92

Based in: Old Trafford

Salary: £23k-£30k

We are currently looking to recruit a Student Administration Assistant to carry out a range of administrative tasks in relation to academic quality, governance, and student cases within UA92’s Quality, Registry and Governance team.

Reporting to the Assistant Registrar, your role will include:

• Module and programme monitoring and enhancement;
• Maintaining definitive programme documents.
• Organisation and clerical support for a range of academic committees;
• Supporting the administration of student cases, including complaints and academic appeals.

WHAT WE ARE LOOKING FOR

• A team player who is keen to develop their knowledge of all aspects of academic quality.
• Strong attention to detail.
• Excellent communication skills, with an ability to engage with colleagues, students and external stakeholders, including External Examiners.
• A passion for making a difference and a commitment to making higher education accessible to all.

Your responsibilities will include:

• Ensuring module monitoring and related reporting is completed within agreed timeframes.
• The smooth running of a range of academic governance committees, including the organisation of meetings, agenda setting and minute taking.
• Ensuring definitive course documents are kept up to date and supporting with course modifications and approval events.
• A range of administrative tasks related to student cases, including complaints and academic appeals.
• Supporting colleagues from the Quality, Registry and Governance team, as well as the wider UA92 team, as required.

Essential Knowledge and Experience

• Excellent administration, planning, organisation, prioritisation, and time-management skills.
• Experience of using data to produce information and reports.
• IT skills, including the use of a variety of Microsoft Office applications including Microsoft Word, Outlook, Excel, PowerPoint.
• Experience of planning and supporting committee meetings.
• Experience of working in a fast-paced, customer-focussed environment.

Skills and Expertise

• Ability to multitask and use own initiative to problem solve and make decisions.
• Strong written communication skills, with the ability to adapt your style to suit the audience.
• Ability to work to deadlines and see tasks through from beginning to completion.
• A willingness to learn and a commitment to your own professional development.

WHAT WE OFFER

• An empowering and agile working culture, enabling you to live your lifestyle, fuel your passions and do your best work
• A competitive salary
• 35 days of annual leave (including bank holidays) + 2 weeks paid leave over Christmas and New Years
• Birthday Leave, our gift to you!
• Comprehensive Medical Insurance
• Annual Eye Care and Glasses Voucher with Specsavers
• Comprehensive Life Insurance
• Generous Pension Scheme
• Learning and Development Opportunities
• UA92 in the Community (three paid days leave for community/charity activity annually)
• Cycle to Work Scheme
• Perks and Discounts
• Access to onsite facilities (including an onsite gym and dance studio, coming soon)

And much more!